A woman named Leigh came to our office in Romney carrying a heavy burden — a high electricity termination notice that threatened her comfort and stability. But behind that one bill was a much deeper story of perseverance and hope. Leigh had recently returned to work after being seriously injured in a car accident. During...
Cultivating partnerships broadens our collective impact and builds trust within the communities we serve. We recently saw the value of this collaborative approach in our new Romney Office. Jim needed assistance with electric service at the home he shares with his son. His electricity had been shut off the day before he came to see...
On March 21, 2024, life changed drastically for Ms. P., a dedicated grandmother raising two grandchildren in her cherished home of 23 years in Hardy County. That afternoon, wildfires erupted in the woods behind her house. “I called 911 twice,” Ms. P. recalls, “They said if we needed to evacuate, they would let us know....